AI/ML Development
Ship production AI with the engineers who have delivered document automation, voice intelligence, and recommendation systems for companies ranging from regulated enterprises to high-growth consumer brands.
Schedule a Strategy SessionTurn Strategic AI Ideas into Measurable Wins
Boards, customers, and competitors expect AI-native products. Yet most proof-of-concepts stall because data is messy, edge cases matter, and deployment is risky.
We embed senior ML engineers and architects alongside your product and data teams to move from idea to production impact. That begins with data consolidation, data clarity, and lakehouse-ready architecture, so every experiment builds on trusted signal. In 6-10 weeks we ship a launch-ready model, real-world evaluation, and an enablement plan your business can trust.
AI/ML Sprint Deliverables
- Executive-ready ROI model with the business metrics that matter
- Data readiness assessment, risk analysis, and governance plan
- Production-grade model with monitoring, alerts, and fallback playbooks
- Enablement workshops so your teams know how to extend and operate the solution
AI/ML Use Cases We Ship Repeatedly
From underwriting to digital experiences, we build the models that move revenue, reduce risk, and unlock scale.
Document Intelligence
Segment, extract, and validate high-volume documents such as loan tapes, policies, or onboarding packs with human-in-the-loop controls.
Voice & Text Analytics
Transcribe and analyze conversations to surface risk, coaching opportunities, and customer sentiment in near real time.
Vision & Quality Monitoring
Detect defects, anomalies, or unsafe conditions across images, video, and sensor data to improve quality and compliance.
LLM Fine-Tuning & RAG
Ground large language models in your knowledge base with retrieval, guardrails, and evaluation frameworks that keep answers trustworthy.
Personalization & Forecasting
Predict demand, recommend next-best actions, and optimize pricing or churn strategies with interpretable models.
Risk & Compliance Automation
Detect anomalies, fraud, and policy breaches with models that integrate into your governance workflows.
AI Programs that Prove ROI Fast
Impact Across Industries
LauraMac Mortgage Technology
Rebuilt document AI pipeline ingesting 5,000-page loan tapes.
- 40 min manual review cut to 38 seconds
- 95% classification precision across 40+ document types
- Nightly retraining pipeline keeps accuracy rising
Rocket Mortgage Canada
Automated financial statement analysis with multimodal RAG.
- Loan prep packages generated in under two minutes
- RAG assistant answers audit questions instantly
- 90% reduction in manual compliance labor
Clio Legal Software
AI-driven lead intelligence engine for revenue teams.
- 417% increase in qualified leads
- Coverage of 97% of target market with enriched data
- $6M in new ARR attributed to AI-powered insights
Why Product & Data Leaders Partner with Softmax
Data Consolidation & Clarity
Lakehouse design, canonical models, and quality gates ensure data clarity before models ever hit production.
Complimentary Feasibility Sprint
A no-cost discovery sprint confirms ROI, data readiness, and governance so you invest with confidence.
Governance & Risk Built In
Model documentation, compliance reviews, and fallback playbooks keep security and audit teams on side.
Production Launch & Transparency
Monitoring, alerting, and milestone-based billing mean you see results—and approve each step—before we invoice.
How We Build and Ship Your Models
A transparent, co-creative process keeps business stakeholders, data teams, and compliance aligned.
Value Discovery
Clarify the business objective, define success metrics, and map data sources with your domain experts.
Data & Feasibility Sprint
Audit data quality, label gaps, and technical constraints. Create a delivery plan and governance checklist.
Model Engineering
Prototype, evaluate, and harden models using your data, with automated tests and human reviews for edge cases.
Launch, Enable & Optimize
Deploy in your cloud, integrate with downstream systems, enable teams with runbooks, and iterate as metrics evolve.
Platforms & Tools We Extend
We blend open-source frameworks with managed cloud services so your models move from prototype to production without friction.
PyTorch
TensorFlow
Keras
AWS SageMaker
Apache Spark
Caffe
ONNX
Hugging Face
MLflow
Databricks
Ready to Build Your Custom AI/ML Solution?
Let's discuss your AI/ML needs and explore how we can help you achieve your business goals
Schedule an AI/ML Strategy Call