Financial Services & Fintech
Automate mortgage diligence, compliance, and revenue intelligence with AI pipelines grounded in regulator-ready data.
Start My Finance PilotTurn Regulatory Pressure Into Competitive Advantage
Mortgage brokers, lenders, and fintech operators juggle mountains of PDFs, investor due diligence, and compliance audits. When teams re-key data across systems, cycle times drag and audit findings pile up.
Softmax pairs mortgage and fintech domain experts with ML engineers to consolidate data, encode controls, and launch automation that stands up to regulators. In 8-12 weeks we deliver production pilots that slash processing time while keeping evidence airtight.
Finance Transformation Playbook
- Regulator-ready discovery benchmarking current controls, SLAs, and ROI targets
- Architecture blueprint covering document ingestion, model risk, and human checkpoints
- Production pilot with monitoring, lineage, and lender-ready evidence packages
- Change management so compliance, IT, and business owners scale the new way of working
Where We Focus First
Programs designed to unlock value fast while protecting balance sheet, customer trust, and regulators' expectations.
Document Intelligence
Automate intake, classification, and data extraction for loan tapes, KYC files, and policy documents with human-in-the-loop controls.
Risk & Compliance Automation
Detect anomalies, enforce policy, and generate audit-ready reports across fraud, AML, and operational risk processes.
Financial Data Fabric
Unify core, treasury, CRM, and payments data into governed models powering real-time dashboards and regulatory submissions.
Customer & Revenue Intelligence
Predict churn, recommend next products, and automate personalized outreach grounded in trustworthy data—and keep audit evidence at hand.
Financial Services Wins
Deployed programs built around Challenge → Solution → Impact so every stakeholder sees the proof.
LauraMac Mortgage Technology
End-to-end document AI modernized credit package review.
- Challenge: 400–3,000 page loan tapes packed with 1003/1008 forms, appraisals, and supporting docs demanded manual splitting, labeling, and key-field extraction.
- Solution: Secure document pipelines with computer-vision cleanup, multimodal attention models for classification and segmentation, and a self-training loop that improves nightly.
- Impact: Processing time dropped from 40 minutes to 38 seconds with 95% segmentation precision, 88% classification accuracy, and 92% key-value extraction.
Rocket Mortgage Canada
Document AI turned messy multi-bank statements into lender-ready insight.
- Challenge: Review teams stitched together 3–6 months of checking, savings, and investment statements—often screenshots or scans—to trace income, verify assets, and flag suspicious transfers for AML.
- Solution: A document-processing pipeline that cleans, classifies, and links every statement to prebuilt income-tracing, asset verification, and fraud checks—plus a RAG copilot for quick clarification.
- Impact: Lender-ready packages with income summaries, asset proofs, and AML highlights produced in under two minutes with 90% less manual effort.
Restaurant Chain Finance Operations
Workflow automation keeps union dues, subsidies, and weekly close controls on track for every location.
- Challenge: Restaurant finance teams re-keyed POS, payroll, and expense data for 200+ locations while interpreting union agreements and government subsidy rules by hand.
- Solution: Automations consolidated finance data, codified dues and subsidy logic, routed approvals, and packaged audit evidence automatically.
- Impact: Manual effort fell 53% and controllers approve audit-ready outputs instead of stitching spreadsheets late at night.
Outcomes We Commit To Upfront
Every program is launched with a forecasted KPI, governance model, and evidence plan.
Why Financial Leaders Choose Softmax
Data Clarity & Lakehouse Foundations
We consolidate core banking, treasury, CRM, and partner feeds into governed lakehouse models so every automation and model uses a single source of truth.
Business-First Roadmaps
Each sprint aligns to revenue, cost, delinquency, or compliance targets your executive team tracks.
Regulator-Ready Delivery
Audit trails, model explainability, and access controls are embedded from day one.
Integrated Teams, Ready to Scale
We wire automations into core systems and leave risk, ops, and engineering teams with the runbooks to expand safely.
Financial Services Delivery Framework
A collaborative, transparent process that keeps credit, risk, compliance, and IT aligned.
Executive & KPI Alignment
Define outcomes, constraints, and metrics with business sponsors, risk teams, and compliance stakeholders.
Architecture & Risk Blueprint
Design data, model, and governance architecture backed by ROI and risk assessments.
Build & Validate Solutions
Develop automations and models with lineage, testing, and human oversight embedded.
Launch & Scale Enablement
Launch with representative cohorts, capture regulator-ready evidence, and extend across products or regions with change management.
Ready to Modernize Your Financial Operations?
Let’s scope a pilot that proves ROI, satisfies regulators, and gives your stakeholders confidence.
Map My Financial Playbook