AI engineering for systems that can't afford to fail.

Built by the team that's done it 150+ times since 2019.

Book a discovery call Success stories

Not sure where to start? Get a free AI snapshot →

Your next big idea is in good company

Partner

2019

AI-only since

150+

Production Systems Shipped

$72MM

Business Value Created

50+

Companies Supported

WE'VE SEEN THIS BEFORE

We know your pains

Every AI idea on LinkedIn sounds inspiring — until you need to put them in production.

Building a product

→ Board wants "everything AI" — your product can't afford to break
→ AI-native startups shipping features weekly — eroding your market share rapidly
→ Can't hire ML engineers — 6 months open, zero closes
→ Your web dev agency turned "AI expert" — ships vibe-coded ChatGPT wrappers that crumble on real usage
→ Need a feature factory — but agencies own your IP

How we solve this →

Running operations

→ Repetitive back-office tasks burning labor and blocking capacity for new clients
→ Copy-paste workflows — an invitation to errors and inconsistent standards
→ Overwhelmed by "AI products" — none fit your specific use case or team
→ Tried vibe-coding and no-code AI — they turn your data into a punchline
→ Want to adopt AI but genuinely not sure where to begin

How we solve this →

WHAT WE SHIP

Two ways we deploy AI that pays for itself

Not sure what these are? Learn the concepts →

AI Product Features

For software companies

We build AI capabilities directly into your product — so your customers get faster workflows, smarter automation, and a reason to stay.

Examples include:

Document AI — extract, classify, and verify from noisy scans and complex forms ?
AI Agents — in-product AI that completes real tasks, not a chatbot demo ?
Model fine-tuning — domain-adapted models for edge cases prompting can't solve ?
Custom model training — purpose-built models for your data, deployed on cloud or edge ?

Learn more →

Internal AI Apps

For operations & leadership teams

We build internal tools powered by AI — so your team spends less time on manual work and more time on decisions that matter.

Examples include:

Agentic analytics — deep agents that surface evidence-backed answers, not dashboards ?
Reporting automation — unify ads, CRM, and ecommerce into client-ready reports
Workflow automation — eliminate repetitive tasks pulling your team off high-value work ?

Learn more →

Explore all services →

Featured success stories

Document AI · Custom AI Models

80% cost reduction → Document AI

90% less manual effort → AI Agent

96% less reporting time → Agentic Analytics · Data Foundations Premium Retailer Confidential $3.5MM loss avoided → Workflow Automation · Custom AI Models

$6M new ARR generated → Voice AI · Custom AI Models Enterprise Call Center Confidential $150K saved per year →

View all success stories →

WHY SOFTMAX

Simply put, we know what we are talking about

AI-only since 2019

We don't do web apps, mobile, or "digital transformation." Every engineer on our team builds production AI systems, full-time. That's all we've done for seven years.

Senior AI engineers, not offshore juniors

Our team trained models in graduate school, taught AI at MIT before LLMs went mainstream. Not people who learned AI from YouTube two years ago. We build multi-modal pipelines, fine-tune LLMs, and deploy real infrastructure — it's simply a different caliber.

Production, not prototypes

We don't vibe-code a demo and call it done. We ship systems built for clients with SOC 2, ISO 27001, and MISMO requirements — systems that handle edge cases, pass audits, and run reliably at scale.

What our clients say

Amit Aggarwal

CTO @ LauraMac

"We needed a Document AI feature capable of analyzing large, complex mortgage documents to assess loan risks. Within just three months, Softmax delivered a solution that accurately processes 5,000-page PDFs in only 8 seconds, verifies signatures, stacks documents, and reliably extracts data—even from complex, noisy scanned documents."

95%Document Processing Precision

80%Operation Cost Reduction

Michael Steel

CEO @ Flywheel Digital

"Softmax's AI Agent project was transformative for us. They moved fast, understood our business, and helped us save tons of time while elevating our brand promise."

95.8%Time Saved on Repetitive Work

12%More Businesses

Collin Stewart

CEO @ Predictable Revenue

"Softmax delivered a bespoke AI solution that transformed our workflow, driving significant gains in both productivity and our NPS. Most impressively, they took us from initial design to full deployment in just four weeks."

4 WeeksFrom Conception to Deployment

15%Productivity Gain

Start with our interactive AI tools and free resources

Try them out, experience how we make AI work.

Interactive tool

AI Opportunity Snapshot

Describe your situation in plain English and get a personalized AI roadmap with solution architecture, tools, and next steps.

Try it free →

RAG Chatbot

Chat with this website

Ask questions about our services, approach, and capabilities in plain English. No keyword searching — just ask what you want to know.

Start chatting →

Engineering blog

Practical AI Insights

Deep technical posts from our engineering team. No fluff, no thought leadership buzzwords — just what we've learned shipping AI in production.

Read the blog →

Quick bites from our blog

Practical AI knowledge from our engineering team.

SaaS

SaaS at a Junction Point: What we learned building AI in 2025

2025 has been an eventful year for most businesses. Tariff hikes, market volatility, renewed bubble talk—and, inevitably, everything AI. This year, we worked across mortgage, retail, real estate, and marketing—but the common thread wasn’t the industry, it was the economics. We built workflow automation for marketing agencies that lifted productivity by 12%. We deployed AI agents that helped retailers cut inventory costs while increasing turn rates. We consolidated fragmented data and built agen

AI Agent

Definitive Guide to Agentic Frameworks in 2026: Langgraph, CrewAI, AG2, OpenAI and more

This post is written as of Feb 26th 2026 and we will update it as things progress. Everyone's building agents right now. If you've been anywhere near the AI engineering space in the past year, you've watched the number of "agent frameworks" explode from a handful to... a lot. And honestly, picking the right one has become its own kind of problem. We started working on Agentic AI in production in 2025, and yet, we saw that there are so many features to develop with. Some of them are genuinely g

AI Agent

<Technical Deep Dive> Agentic Design Patterns

I spent the last few weeks digging into the major approaches, reading through docs, watching talks, and actually trying to build with some of these tools. Heres what I found, and more importantly, what I think actually matters when you're deciding how to build agentic systems. The Two Taxonomies That Actually Matter Before we get into specific tools and frameworks, its worth understanding that there are basically two influential ways people have sliced up agentic design patterns. And they com

computer vision

CNN vs transformer model difference in image processing

Let's start with an interesting experiment. Here is a Gemni-generated cow (above) with macaw feathers as the texture. Is it a cow or a Macaw? We used two vision models: ResNet and ViT to figure out what it is Let's start with ResNet: I am not sure where the Triceratops comes from, but Macaw is a plausible guess. Then we used ViT: It identifies it as an Ox, very close to a Cow. So why do these two models differ so much? I guess when you look at this image locally or globally you have reach

The AI engineering team you can rely on, for a long time.

We've shipped 150+ production AI systems since 2019. We work in your codebase, ship on your timeline, and hand off so your team owns it.

Book a discovery call

Not sure where to start? Get a free AI snapshot →

30 minutes. No pitch deck. We'll tell you if we're the right fit — and if we're not, we'll say so.