Then and Now: Our journey in the AI universe

Softmax Data was founded in 2019 by Jia Chen, an entrepreneur with a deep passion for solving real-world business challenges with AI and mathematics. While running his previous AI startup, Talentful.ai, Jia recognized that deep learning and Attention models were set to revolutionize the software industry.

After Talentful, he launched Softmax Data with a clear mission: to help businesses navigate AI transformation and harness the power of machine learning to drive measurable impact. Since then, we’ve been dedicated to building AI solutions that solve practical challenges and create real value for companies worldwide.

Today, we have grown from the ground up to more than 20 full-time employees across Canada. While much has changed, our core mission remains the same: helping companies uncover high-impact AI/ML opportunities, develop tailored solutions, and stay ahead in an increasingly data-driven world. Our passion for AI and machine learning continues to drive everything we do.

Strength in numbers

2019
Founded in Vancouver with a sole focus on AI/ML
20+
Full-time experts in product management, project management, AI/ML, data science and software development across Canada
100%
On-time, on-scope, on-budget delivery record of all projects.
80%
Team members hold a master’s degree from top universities in the US, Canada, Europe, and Asia, while 40% have PhDs from leading institutions.
70%
Team members hold degrees in AI, Computer Science and Mathematics
100%
Focused on solving complex AI/ML problems that drive real value for our clients.

Milestone-Based Billing for Guaranteed Satisfaction

Instead of paying a lump sum upfront, you only pay when you're satisfied with each milestone delivery. We take the risk—because we're that confident in our work.

We stand behind our work and guarantee your satisfaction. If you're not happy with a milestone delivery, you are not obligated to pay. Our mission and reputation matter more than dollars.
We craft our solutions to address your unique challenges and opportunities. We also ensure our solutions are compliant with your internal processes and constraints.
From initial consultation to final deployment, one of our executives is always dedicated to your project—aligning expectations, answering questions, and ensuring success. Better yet, our CEO’s cellphone is on the contract.
Once our engagement starts, we present our progress every two weeks via meetings. Our dedicated project managers also constantly communicate with you about concerns and any requirement changes.

Results in weeks, not years

We work closely with your team to blueprint, build, and deploy reliable, scalable machine learning and big data solutions at a fast pace. You experience a positive ROI in weeks, not years.


Briefing

1-2 hours

Solution Definition

2-5 days

Development and Trial

4-12 weeks

Production Deployment

8-16 weeks
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