Industries We Move Forward
Every sector has its own compliance hurdles, legacy systems, and stakeholder expectations. We translate them into AI and automation roadmaps that deliver executive-level outcomes.
Explore Industry ProgramsIndustry Programs Built Around Evidence and Outcomes
Boards demand shorter cycle times, lower risk, and better experiences. We embed senior engineers and domain specialists alongside your teams to co-own those mandates.
Since 2019 we have helped finance, real estate, hospitality, insurance, and CX leaders consolidate data, automate decisions, and launch AI experiences that satisfy regulators and customers alike.
How Softmax Partners with You
- Value discovery tied to your revenue, cost, and compliance metrics
- Blueprints that respect existing platforms while modernizing what matters
- Production delivery with observability, guardrails, and documentation
- Enablement so your teams can extend, govern, and report wins confidently
Sectors Where We Deliver Repeatable Wins
Choose the industry that matches your mandate. Each playbook blends reusable accelerators with deep domain context.
Financial Services & Fintech
Automate underwriting, diligence, and compliance reviews while keeping regulators confident.
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Customer Experience & Contact Centers
Deploy AI agents, analytics, and coaching that keep containment high and brand voice intact.
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Real Estate & PropTech
Unify listings, transactions, and customer data to power faster decisions and premium client experiences.
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Media, Marketing & SaaS
Fuel personalization, revenue intelligence, and product insights with unified data and AI copilots.
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Insurance
Streamline claims, underwriting, and fraud detection with document intelligence and governed workflows.
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Hospitality & Travel
Connect POS, loyalty, and finance systems to deliver daily property intelligence and responsive guest experiences.
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Custom Programs
Need something outside these playbooks? We tailor discovery sprints and pilots for emerging industries.
Let's Talk →Outcomes We Commit To Upfront
Recent Industry Wins
Challenge → Solution → Impact proof from sectors where we operate.
LauraMac Mortgage Technology
End-to-end document AI modernized credit package review.
- Challenge: 400–3,000 page loan tapes packed with 1003/1008 forms, appraisals, and supporting docs demanded manual splitting, labeling, and key-field extraction.
- Solution: Secure document pipelines with computer-vision cleanup, multimodal attention models for classification and segmentation, and a self-training loop that improves nightly.
- Impact: Review time dropped to 38 seconds with 95% accuracy and automated audit evidence.
Rocket Mortgage Canada
Document AI turned messy multi-bank statements into lender-ready insight.
- Challenge: Review teams stitched together 3–6 months of checking, savings, and investment statements—often screenshots or scans—to trace income, verify assets, and flag suspicious transfers for AML.
- Solution: A document-processing pipeline that cleans, classifies, and links every statement to prebuilt income-tracing, asset verification, and fraud checks—plus a RAG copilot for quick clarification.
- Impact: Lender-ready packages with income summaries, asset proofs, and AML highlights produced in under two minutes with 90% less manual effort.
Legal Tech Unicorn
AI-enriched lead intelligence expanded market coverage to 97% of addressable firms.
- Challenge: GTM teams lacked visibility into target accounts and pipeline stalled.
- Solution: AI-enriched intelligence with automated routing and CRM hygiene.
- Impact: Qualified opportunities increased 417% and $6M ARR tied directly to AI-led workflows.
Why Executives Bring in Softmax
Strategy Aligned to KPIs
Every sprint connects directly to revenue lift, cost reduction, or compliance metrics your board cares about.
Credibility with Stakeholders
Transparent roadmaps, ROI models, and reporting keep leadership, auditors, and partners informed.
Systems That Work Together
We integrate data, workflows, and human handoffs so the change sticks inside your organization.
Teams Enabled to Scale
Playbooks, training, and dashboards help your operators and analysts extend the automation roadmap.
Our Cross-Industry Delivery Model
A collaborative framework keeps business leaders, compliance, and technology aligned from kickoff to scale.
Executive & KPI Alignment
Clarify business goals, constraints, and success metrics with sponsors, operators, and compliance leads.
Blueprint & Compliance Review
Design solution architecture, data governance, and risk assessments tailored to your industry.
Build & Integrate
Develop automations, AI models, and integrations with observability, controls, and human-in-the-loop workflows.
Launch & Scale Enablement
Pilot with representative teams, validate outcomes, and equip stakeholders to expand with change management and training.
Ready to See What AI Can Unlock in Your Industry?
Let’s scope a pilot that proves ROI, satisfies compliance, and gives your stakeholders confidence.
Explore My Industry Playbook